Thursday, December 07, 2006

Error when opening or saving a node on the Contributor website

Following Error is received when opening or saving a node on the Contributor website: -
"Contributor Web CLient Event Handler"(errorAppServerErrorUnknown) Error information was returned from the server"Further Information:"Component error:(0x80004005)Component DescriptionInvalid Internal conditionSCript Catching error:GenericRequestServerImpl.cpp:perform:134--------------------------------------------All other errors/error stack:(errorCatch) planning21.htm::onMessageRequest"
In planningerrorlog.csv:
Unable to load url
http://servername/cognos/contributor/planning33.asp?appid=xxxxxx into document.

The Root cause of this problem is that ASP Settings is too low in metabase.xml file. This is can be improved by addings/ changes settings in ASP.

Follow the below steps for the same: -
1. Close the web browser.
2. Stop the IIS and WWW services in Control Panel >Administrative Tools >Services
3. Open the following file using Notepad C:\Windows\System32\Inetsrv\metabase.xml
4. Find AspBufferingLimit and increase the value to 8388608.
5. Find aspmaxrequestentityallowed and increase the value to 8388608.
6. Save and close the file.
7. Restart the IIS and WWW services.
8. Open new web browser and try the node again.